Irrirtating bank...

Finally some light had been shedded on this fraud case... Well, one of the charges had been posted and one had been dropped, while the other is still hanging in the air... But what had irritated me greatly was that there had actually been more than 1 merchant and more than the amount of transactions released to me initially. Why had they flagged 2 of them which are later in transaction date than the 1st dispute charge and from the same country??? And they actually put in record that I am uncontactable to confirm the charges so they processed it. Well, they didn't even attempt to contact me until about 10 hours later and I had picked up the call at their 1st attempt. The information that they are giving me is crap and useless, since each different person give me different pieces.

So the current status now is that I had requested the bank for the dispute charge form on the transaction which had been posted. And I still have to wait for another week before the charge hanging in the air will be posted or dropped. This whole thing is really silly and upsetting, especially with the attitude of the bank or rather say the attitude of the customer service officers. Most probably I will close this account or not use it as my primary account after this episode. One confirmed action though is that I will definitely cancel all my cards with them except my ATM card.

Now I am thinking which bank should I trust next??? Perhaps I should rely on my secondary account and change it to my primary. Anyway, my secondary bank account had started to gain my trust again so I guess I will change my salary banking account to it as a 1st step.

Or maybe I should start considering other banks to widen my options... Umm... I think I have the right person to ask hahaha ;-)